A challenge made simple.

Obsolescence management

If a spare part or repair request cannot be satisfied because of obsolescence, we will advise the options available.

Underpinning this process are the following attributes:

  • End-of-life notifications are posted to make customers aware of last time buy opportunities.
  • Our engineering team capability includes designs for replacement parts that satisfies the original items as delivered functional requirements. Should obsolescence affect a substantial part of the system that cannot be resolved by a spare/repair replacement, then an update or upgrade proposition is submitted.
  • Login to the Horizon portal
Horizon

Obsolescence management can be done via Horizon, our simulation customer services portal. To register for a Horizon account, please speak to your L3 support manager.