Crewing Officer/Scheduling Support

As a member of the Crewing team, you will be responsible for assisting with the seven day coverage of the department and managing any day to day issues that arise on the live training roster as well as planning in any additional courses to maximize revenue for the company and meet customer expectations. You will also assist with maintaining qualification records for over 200 instructors and ensuring training takes place in accordance with company and regulatory rules.

Core responsibilities will involve, but not be limited to:

  • Deputise in the absence of the Crewing Manager
  • Maintain awareness and understanding of the total operational situation affecting all courses being carried out throughout the L3Harris Airline Training network
  • Manage the published duty roster for both trainees and instructors
  • Ensure instructors are rostered efficiently and economically with emphasis on maintaining instructor continuity
  • Ensure that flying staff are rostered efficiently and economically in accordance with regulations laid down by the partner airline
  • Ensure that resources are utilised efficiently and in the most cost effective manner
  • Maintain and manage all day to day crewing issues as they arise via the internally developed Operations Management System (OMS)
  • Monitor instructor qualifications in relation to the live roster and assist in the maintenance of accurate records
  • Work closely with various internal departments including Customer Business, Operations Admin, Finance, Human Resources, Simulator Engineering, Customer Logistics, Training Management as well as International Client and Partner Airlines and their management
  • Assist the Crewing Manager in the writing of procedures
  • Supporting Airline Training Operations Department
  • Acting as communication conduit, joining instructors and trainees while adhering to GDPR rules.


Essential skills and experience:

  • Ability to communicate effectively at all levels internally and externally
  • A working knowledge of the Microsoft Office Suite and ability to learn new IT skills
  • Excellent organisational and customer service skills
  • Demonstrate proven problem solving abilities
  • Self-motivated and able to use own initiative
  • Polite and friendly telephone manner
  • Strong efficiency and punctuality
  • Previous airline experience would be an advantage but is not essential as full training will be given
  • Flexibility and ability to work well as part of a dynamic team
  • A “can do” attitude and ability to operate in a high pressure business environment
  • Proactive approach balanced with the ability to react quickly to unplanned scenarios
  • Meticulous working practices with high attention to detail and good prioritisation skills
  • Diligent approach to working calling on colleagues to check work
  • Ability to challenge and investigate any discrepancies

Qualification and educational requirements:

  • A level or equivalent as a minimum.

Closing date: Sunday 1 December

Interview date: Tuesday 10 and Wednesday 11 December

Additional information: Applications will only be accepted from individuals who possess the eligibility to live and work within the EEA.

L3Harris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible applicants regardless of their background.

Note: This advert is designed to indicate the general nature and level of work performed by employees within this job title. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role. The employee may perform other related duties as required to meet the ongoing needs of the organization.

As part of this application you will provide us certain personal data as defined by the Data Protection Act. This information will be used for reviewing and assessing your application for this vacancy and shall be retained for a maximum of 12 months. Should you wish for your data to be deleted in respect of this application please email

To apply: If you can demonstrate your qualifications, knowledge, skills and experience match our requirements, we’d like to hear from you.

Agency information: L3Harris currently operates a preferred agency arrangement for all permanent, contract and temporary recruitment across all areas of the business.  As such, we ask that agencies refrain from making contact with any of our colleagues and no CVs are submitted.  Any unsolicited CVs or communications will reflect unfavourably on any potential opportunities for your agency. Any unsolicited CV will be sent at your own risk and will be interpreted as 'gifts' and we will reserve the right to engage with candidates directly having not, in any way, entered into your company's Terms and Conditions of Contract.

If you would like to be considered for preferred supplier status in the future, please send a brief introduction to your business to, clearly stating in the header of your e-mail your company name and the disciplines that you specialise in. Your e-mail will then be kept on file for consideration should we review our current preferred arrangements.  Many thanks for your interest and co-operation with this.

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Application deadline: Dec 01 2019






Airline Academy
Job Type
Crawley, UK
Start date(s)
November, 11.14.2019
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