Quality Assurance Technician - Crawley

The Quality Assurance Technician / Apprentice will work as part of the Quality team supporting the team in ensuring adherence to and management of the company’s Quality and Safety Management System.

This includes ensuring that efficient processes, high quality, and safe standards are defined and maintained at all times during the simulator lifecycle (design, procurement, production, test & integration, installation, acceptance, certification and in-service support) that meet internal, customer, legislative, certification body and corporate standards & requirements.

The individual will work closely with other departments and functions as well as key suppliers and customers.

Core responsibilities will involve, but not be limited to:

  • Updating and managing the Reference System and Quality Management Systems
  • Updating processes and work instructions in conjunction with the process owners to ensure they are efficient, safe and meet the business need.
  • Ensuring that all reviews (design, programme, customer and supplier) are held against appropriate criteria, with minutes logged and resulting actions are managed.
  • Ensuring safety of the delivered products including performing safety audits and power on reviews, and assuring the Declaration of Conformity is fully populated for signoff
  • Monitoring, reporting and investigating internal product, production and supplier non-conformances including investigating root causes and providing countermeasures to eradicate reoccurring issues
  • Providing support for external audit bodies (such as ISO 9001:2015) and the internal audit programme.
  • Maintaining metrics & KPI dashboards, measuring and reporting on operational performance.
  • Support the operational production teams in delivering high quality on time products
  • Support goods inward, shipping & logistics and procurement teams to ensure high quality on time parts


Essential skills and experience:

  • Ability to work within a programme team
  • Good written & verbal communication skills
  • Strong problem solving skills
  • Experience in production, quality or an engineering discipline
  • Willingness to work flexible hours to support the programme if required
  • Able to work away from home to support short duration trips (1 – 5 days typically)
  • Leading by example to ensure that we deliver a high quality product every time

Qualification and educational requirements:

  • Qualifications in Engineering, Sciences, Manufacturing, Production or Quality


Additional information: Applications will only be accepted from individuals who possess the eligibility to live and work within the EEA.


Note: This Job Description is not intended to be all inclusive. It is designed to indicate the general nature and level of work performed by employees within this job title. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role. The employee may perform other related duties as required to meet the ongoing needs of the organization.

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Application deadline: Aug 23 2019






Airline Academy
Job Type
Crawley, UK
Start date(s)
July, 07.29.2019
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