Women In Aviation 2020: Christine Glass

by Christine Glass on 03/16/2020

My name is Christine Glass and I am the Lead Technical Trainer for L3Harris Security and Detection Systems. I am based in Tewksbury, MA. I have worked for SDS for 18 years, providing operator and maintenance training on more than 25 different products. I teach classes in our Tewksbury training facility as well as onsite at a customer location.

In college, in addition to my B.A. in History, I also completed a semester of student teaching. I wanted to become a social studies teacher and share my passion for history with students. At the time, there weren’t a lot of full-time teaching positions. I was fortunate to work at a prominent high school, as a permanent substitute teacher. I really enjoyed working there – each day was a new adventure! I could teach Math on Monday, Art on Tuesday, and English on Wednesday – with students at every grade level. When I moved to Massachusetts in 1992, I started working for a company as a technical writer. When they learned I had a teaching background, I was asked to instruct customers on their products. Although I was no longer in a school, I was doing what I love! I have put my education background to good use, to be an effective trainer and accommodate different styles of learning.    

As a lead technical trainer at L3Harris, I usually teach a training class twice a month. When I am not teaching, I am developing new training materials or updating existing training materials as products evolve and new features are added.

To be a great trainer you need confidence, patience, flexibility, and a sense of humor! Things don’t always go the way you plan and you need to be able to adjust accordingly. I enjoy the variety of teaching on the different products at the checkpoint, checked baggage or at ports and borders. I have been fortunate to travel to some amazing places – places I would not otherwise have visited if I did not work for L3Harris. I take pride in knowing that the training I provide is ensuring that operators are using our equipment correctly and that technicians are successful in maintaining our equipment to keep the skies a safer place. Whether it is our ProVision 2 body scanner or X-ray machines for carry-on or checked luggage, our equipment is keeping threats off airplanes.

As a woman in aviation, the majority of the students that I train are men. Not all of my students are expecting a female instructor. As I enter the classroom, I sometimes get asked when the instructor will be there – I just laugh and say – pretty and smart, who knew?

As a final word of advice, stand up for yourself and don’t take no for an answer. Don’t let anyone limit your dreams or goals. If you are not being recognized for the valuable asset that you are, find a position where you will be valued and appreciated.